For a small number of orders we do receive queries regarding the sizing of the print on the shirt. With this, there are two things that we would ask you to check:
- When you designed the shirt online, the t-shirt you designed on was on a person, and therefore you were designing the shirt 'as worn'. As the shirt is on a person, viewed from the front, the edges of the shirt are not shown, as they are round the sides of the wearer. We find that some people compare the flat shirt they have received with the design they submitted online. As people aren't flat (and some of us are deeper than others) it's not comparing like with like to compare the shirts like this. If you try the shirt on and look in the mirror, you should find that your shirt matches the preview exactly.
- To make sure we deliver shirts that match the previews, and that we deliver exactly the same item again if you order another two years from now, all of the sizing is calculated automatically when you design online. This file is printed as-is to our machinery. We've recently updated our design software to show the size in cm before you order. This is shown to you on top of your image or text and in the bottom left hand corner of the designer. The size shown is the size of the image uploaded, so if your image has large transparent areas that don't print, you can see the size of the print by drawing a box the size of the visible area (see screenshot below).
You might like to know for the future that if you want a print from edge to edge of the flat shirt, you can extend the artwork off the edge of the shirt as you design online. Bear in mind though, that the details at the edges will not be seen when the shirt is worn and the person wearing it is viewed from the front. It's for this reason our design works on an 'as-worn' basis.
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